Delivery Policy

Physical Goods
After ordering online, you will receive an email confirmation from Swamp Industries containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via one of our carrier partners (Australia Post, Couriers Please, TNT) within 1 business day from receiving the order. In a case where it is not possible to ship within 1 business day, we will make contact to inform you of the delay and endeavour to ship the parcel the next business day. There may be a small number of orders where we are unable to ship the complete order due to a stock or inventory error, in such cases we will endeavour to contact you immeditately and present a range of possible solutions and options. If you wish to query a delivery please reach out to us via the Contact Us page.


Digital Delivery
After ordering online, you will receive an email confirmation from Swamp Industries containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 1 business day. If you wish to query a delivery please reach out to us via the Contact Us page.
 

Free Shipping
SWAMP proudly offers free shipping across a large range of products available on our website and eBay stores. The products vary from cables, to speakers and various cases. The free shipping offer is carefully calculated based off of a number of factors, to allow us to pass on the lowest price to our customers. Free shipping is only available for sales within Australia, and all international sales will be shown each available delivery method to their location before the check out stage.