RETURNS
Returns are accepted for all faulty and mis-described items within 1 year from the purchase date. Buyers will receive a full refund including postage, or a working replacement. Returns are also accepted for items purchased as a result of buyer error. In this case postage costs are non-refundable. Please notify us before returning an item.
DELIVERY
All orders are shipped from Canberra, Australia using either Australia Post or TNT Road express. Dispatch time is usually within 1 business day, however at time there can be a maximum of 3 days.
If selecting TNT for delivery please leave special instructions with your order instructing the driver where to leave the parcel if no one is home to receive the consignment as 'Authority To Leave' is left every TNT consignment.
Registered post options are recommend for Australia Post to prevent missing parcels.
For International buyers, Airmail (10-12 business day delivery) is recommend as a good value option. Seamail while cheaper than Airmail can take up to 3 months for delivery.
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