Canberra Showroom News

In an effort to help protect staff and customers within the ACT, our Canberra showroom (retail shop) is now closed to public walk-in traffic, however pickups are still possible, and we are now offering free shipping on our website within the ACT.

Latest Update - 9-Apr-2020

ACT Showroom:
- Inside Showroom Closed
- Outside Bargain Bin Area Open
- Encouraging ACT customers to take advantage of free shipping, or select "Pickup" option
- However, sales advice can still be provided to walk-in customers and orders can be placed by our staff

In an effort to help protect staff and customers as the number of cases increases within the ACT, our inside showroom area is now closed to the public, while the outside ‘Bargain Bin’ area remains open. We are encouraging customers to place orders online and take advantage of the Free Shipping on our website within the ACT. Customers can ring the doorbell for prompt service for pickup orders, sales advice and help placing orders.

Our phone lines are open as normal 9:30am to 5pm weekdays - 02 61885477 - give us a call to chat to Jonny, Tim or Lynette about any queries you have. We are fast becoming experts in all things podcasts, Zoom conferencing, home recording and live streaming - we are keen to learn more and tailor solutions for people, so reach out with any problems you are having with managing audio at home.

To place an order for pickup, use the website as normal and enter an ACT postcode in checkout to see the Pickup shipping option. Please keep your physical distance from staff during pickup, but still feel free to have a chat!

We do not expect there to be any problems or delays with our online ordering systems and delivery partners. However, carriers are now enforcing that a signature will not be required on delivery. Learn more here about delivery options including using Parcel Lockers / POP Points if leaving a parcel is not practical.

Thanks to our customers for your understanding and support during this period. We also fully comprehend the hardship experienced by many of clients and working musicians. Stay well, stay positive, look after each other and look forward to the rebirth or live music in the not too distant future.