10/10 for customer service
16 December 2021
In a time when customer service can be frustrating, infuriating or just nonexistent I was thrilled that a phone call was actually answered by a real human being!
Not only that, but they were very helpful, very patient, very knowledgeable, polite and they went out of their way to help me. I changed my mind about the colour of the guitar so I called back. No problem, easily fixed (no sighing or impatience). On top of that my parcels arrived in Melbourne from Sydney 2 days later. They took the stress and hassle out of buying online. Thank you. So many businesses could take a leaf out of your book! Keep up the great service it really makes a difference!