Musical Equipment

In a time when customer service can be frustrating, infuriating or just nonexistent I was thrilled that a phone call was actually answered by a real human being! Not only that, but they were very helpful, very patient, very knowledgeable, polite and they went out of their way to help me. I changed my mind about the colour of the guitar so I called back. No problem, easily fixed (no sighing or impatience). On top of that my parcels arrived in Melbourne from Sydney 2 days later. They took the stress and hassle out of buying online. Thank you. So many businesses could take a leaf out of your book! Keep up the great service it really makes a difference!

Swamp team. Legends. Before purchasing a small PA. I had so many questions. Johnny and the team were more than willing to help answer any questions. Subs, speakers, poles, speaker stands, lighting tree, rack units with other audio gear and im set. Cheers guys. Highly recommend this company and employee's Dan.

Purchased power supply came doa contacted the team @ Swamp Best service ever had a new unit sent out the same day with return post paid for the old unit to be tested Quality Act Will purchase again Thanks guys Mark B

Whether it’s been instruments, cases, or recording gear the knowledgeable staff at Swamp have always ensured I received what I needed at a very reasonable price. A pleasure to do business with. Richard

My Enya nova U had an issue with the electrics. I contacted Swamp who requested that I return the instrument and it was replaced with the new Enya pro tenor. I have nothing but praise for the company and it’s employees in the way they handled my query and happily recommend them. Thanks Swamp. I am now excitedly playing my new instrument.

I can thoroughly recommend doing business with Swamp Industries. Recently ordered a Cymbal stand which arrived promptly but there was a fault with one of the tubes. Contacted Swamp about issue and was put at ease with positive information on how to return the item and they would send out a replacement saspo. Replacement Stand arrived just a few days later . Completely satisfied with their friendly and prompt service.

Great fantastic service. I purchased an amp stand from SWAMP and found it was faulty. I called them straight away and the matter was solved in a matter of minutes. They sent a new one out that day and didn't even want the faulty one back. Very professional company, great customer service. Would recommend SWAMP 100% Cheers Brandon

Ordered a Mandolin strap, great quality and does the job perfectly. Was the best price too!

What excellent service and quality and price, I ordered a banjo soft case so I could carry it on my back to busk and gigs, I ordered over the phone and bang it was on its way -quality amazing, over the moon with these guys great to do business with I highly recommend, Banjo Bob

I ordered this looper from Swamp industries on June 26 as it is largely unavailable elsewhere on the Internet. The price was competitive, and I was told that it would arrive between 1 July and 27 July, I presume due to the problems with shipping related to the pandemic. However the device arrived on July 3! I am enjoying the looper immensely and I am greatly impressed by how quickly Swamp industries was able to get the device from Australia to my home in the US. I was also quite impressed by the multiple emails informing me of the various locations where the device was located during shipping. Needless to say, living in the states I don't do a great deal of purchasing from Australia, but I would happily do so again and found their service to be excellent, and exceeding their promises.

I have just received my second enya nova carbon fibre ukulele This one is Acoustic plus in RED I I LOVE THE SOUND OF THESE UKULELES. Swamp industries are fantastic on price I’m just soooo happy

Ordered online two days ago and arrived today in perfect condition. A++++